Last reviewed: 20 September 2026
Using this website
You may use this website only for lawful purposes and must not attempt to damage, disrupt or gain unauthorised access to the website, its systems or other users’ information.
General information, not personal advice
Website content is general information and does not take account of your individual circumstances. It is not a personal recommendation. Any regulated advice or recommendation should be provided by an appropriately authorised firm after assessing your needs.
Insurance terms and eligibility
Cover is subject to eligibility, underwriting, exclusions, waiting or deferred periods and the insurer’s policy terms. Rewards, discounts and participating partners may change and should not be the sole reason for choosing protection.
ActiveJoe and Tailored Life Solutions
ActiveJoe is operated by Tailored Life Solutions Ltd. ActiveJoe provides general protection information and an enquiry service but does not itself provide personal financial advice through the website.
If you submit an enquiry, it will be handled by Tailored Life Solutions Ltd. Any regulated financial advice or personal recommendation is provided by Tailored Life Solutions Ltd after an adviser has considered your individual circumstances and needs.
Tailored Life Solutions Ltd is authorised and regulated by the Financial Conduct Authority (FRN 972791).
Third-party websites and services, including WhatsApp, operate under their own terms and privacy policies.
ActiveJoe enquiry records
Identifying information in the ActiveJoe enquiry dashboard is deleted or anonymised no later than 12 months after submission. Genuinely anonymised commercial information may remain. If you enter Tailored Life Solutions Ltd’s regulated advice or customer process, TLS records are retained under TLS’s separate applicable retention requirements. More information is provided in our Privacy Policy.
Accuracy and liability
We take reasonable care to keep website information useful and current, but general information may not reflect every product or circumstance. Nothing in these terms excludes liability that cannot lawfully be excluded.
Intellectual property and changes
Website content, branding and artwork may not be copied without permission. These terms may be updated when the website, services or legal requirements change.
Website operator
ActiveJoe is operated by Tailored Life Solutions Ltd.
Tailored Life Solutions Ltd is registered in England and Wales under company number 11647228.
Registered office: 1st Floor, Unit 2CA, Deer Park Farm Industrial Estate, Knowle Lane, Fair Oak, Hampshire SO50 7DZ.
Tailored Life Solutions Ltd is authorised and regulated by the Financial Conduct Authority (FRN 972791).
Contact: [INSERT CONTACT EMAIL]